Refund Policy

Refund & Returns Policy

Easy Foam Co (“we”, “our”, or “us”) is committed to providing high-quality products and excellent service. Please read our refund and return policy carefully to understand your rights and options.

Business Details:
Business Name: Easy Foam Co
ABN: 95 693 336 346
Address: 1509/10 Fifth Avenue, Palm Beach, QLD 4221
Contact: sales@easyfoamco.com

1. Returns & Refunds

We accept returns and offer refunds under the following conditions:

Items must be returned within 14 days of delivery.
Products must be unused, unopened, and in original packaging.
Proof of purchase (order confirmation or receipt) is required.

Once we receive and inspect the returned item, we will notify you regarding approval of your refund. Approved refunds will be processed within 7 business days to the original payment method.

2. Non-Returnable Items

Certain products cannot be returned or refunded:

Opened or used bottles of Easy Foam
Damaged products caused by customer misuse
Gift cards and promotional items

3. Defective or Damaged Products

If your product arrives defective, damaged, or not as described, please contact us immediately at sales@easyfoamco.com. We will arrange a replacement or full refund at no extra cost.

4. Shipping Costs

Customers are responsible for return shipping costs unless the item is defective or damaged.
Original shipping costs are non-refundable unless the return is due to an error on our part.

5. How to Initiate a Return

To request a return or refund, please:

Email us at sales@easyfoamco.com with your order details and reason for return.
Await return instructions from our team.
Ship the item securely using a trackable method.

6. Contact Us

If you have any questions about our refund or return policy, contact us:

Easy Foam Co
1509/10 Fifth Avenue, Palm Beach, QLD 4221
Email: sales@easyfoamco.com